Privacy Policy

Privacy Practices

The following statement discloses itech's consumer privacy practices for the itech Web Site. We do update our policy from time to time without notice so please check back periodically. All updates will be published at this site.

Our web site intends to tell you:

• What personal information is gathered, stored, tracked or used
• With whom the information may be shared
• How you can correct inaccuracies in the information

You may contact itech directly using the communication means outlined at the end of this statement.

Personal Information

As a leader in IT hardware maintenance support service provider in Singapore, itech understands your desire to protect personal information. We intend to inform you how your personal information will be gathered, tracked or used, and to give you choices. If choices are not offered on web pages where your personal information is obtained, please select one of the communication channels at the bottom of this statement to indicate your communication preferences.

What information we gather and track

We request personal information when you log a call, request a service, correspond with us or engage in certain other activities on our website. For example:

If you request technical support online, we will ask you for information necessary to complete the transaction - such as your name address and information about your computer hardware, software and the nature of the problem you are experiencing.

You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.

How we use the information we gather and track

We use personally identifiable information in the following ways:

To provide you with information about product update alerts, product upgrades, new products, services, newsletters, informative emails, and research on future product ideas or improvements;

• To assist us in creating content that is relevant to you;
• To provide you with special offers that may be of interest to you;
• To assist us in creating better products and services to meet your needs;
• To allow you to purchase and download products, obtain access to services or otherwise engage in
  activities you select;
• To help you quickly find software, services or product information important to you.

With whom we may share your information

From time to time, we may provide your information to selected business partners to communicate to you information about products or services that they believe are important to you or your business. If you prefer that we not provide your information to our business partners, you may let us know using one of the methods described in this policy.

In addition, itech retains the services of outside contractors to provide services for us. They may be used to ship products, provide technical support, or handle order processing. We require that these contractors keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of itech.

Please be advised that in certain instances, it may be necessary for itech to disclose your personal information to government officials or otherwise as required by our legal obligations.

Security & Quality Of Personal Information

As a responsible business operator, we strive to protect the confidentiality, intergrity and availability of all customer data against errors, sabotage, fraud and breach of privacy. We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction.

We also strive to maintain the integrity of our information systems in order to ensure excellent service to our customers at all times. All our staff, customers and suppliers who are users of the itech's information systems are responsible and accountable for the security of the information within their areas of responsibility.

Any unauthorised use or modification to the NetWork's information systems is a serious offence. We will take disciplinary or legal action against anyone who uses or modifies the Company's information systems without authorisation.

We make a sincere effort to respond to your requests to update or correct your personal information. If you believe that itech does not have your current personal information, you can update it at our online feedback form, or use one of the other communication channels at the bottom of this statement.

Cookies

itech may use cookies to track your visit to our Web site. While our Web servers may automatically log your IP address, this information does not identify you and you remain anonymous.

Website Traffic

We may track domain names, IP addresses, and browser types from people who visit our site. We use this information to track aggregate traffic patterns throughout itech's Web site. Such information is not correlated with any personal information.

Links To Business Partner And Co-Branded Sites

At the itech Web site, there are a number of links to companies with whom we have a relationship. itech is not responsible for the privacy practices of our business partners. We encourage you to read their privacy statements, as they may differ from ours.

We also link to co-branded websites that are maintained by itech and one or more of our business partners. When you submit information to one of our co-branded sites you may be submitting it to both itech and our business partners and the privacy policies of these co-branded sites may differ from this privacy policy. We encourage you to read the privacy policies on any co-branded site to which you link for information on the privacy practices of that site.

Policy Changes And Contact Information

In the event there is a major change to itech's privacy practices, a prominent notice will be posted on our web site. If the change involves the use of your personally identifiable information, the notice will contain instructions on how you can opt-out of such use.

If you have any queries or comments regarding these Policies, please write to us at :

itech Vision Pte Ltd
Blk 1004 #04-01/02
Toa Payoh North
Singapore 318995